“After a pipe burst in my basement, the Shield team responded within an hour. Professional, efficient, and they saved us thousands in potential damage. Couldn't recommend them more highly!”
Available Now - 60 Minute Response
ProfessionalMoisture Extraction & Recovery
Stop water damage in its tracks. Our industrial-grade extraction and rapid drying systems prevent mold, protect your property, and restore your space fast. Trusted by 500+ Brooklyn property owners.
Military-Grade Equipment
Powerful industrial systems that outperform standard drying methods
Industrial Air Movers
3x more powerful than standard equipment, strategically placed for maximum moisture removal
Advanced Dehumidifiers
Removes up to 240 pints of water per day - faster than any residential system
Precision Monitoring
Military-grade moisture detection ensures complete drying of hidden water pockets
24/7 Active Monitoring
Real-time adjustments and tracking prevent secondary damage and mold growth
Guaranteed Results in 72 Hours
Our battle-tested process eliminates water damage fast
01
Rapid Response
Expert team arrives within 60 minutes with industrial equipment
02
Power Deployment
Immediate setup of military-grade drying systems
03
Active Monitoring
24/7 tracking with thermal imaging and moisture sensors
04
Guaranteed Results
Complete structural drying verified by scientific testing
Why We're Brooklyn's #1 Choice
Our military-grade equipment and scientific approach removes water 3x faster than standard methods. We prevent mold growth and structural damage by extracting hidden moisture other companies miss.
- Up to 240 pints of water removed per day
- Thermal imaging finds hidden moisture
- 24/7 monitoring prevents mold growth
- Guaranteed results in 72 hours
Get Professional Help Now
60-minute response • 100% satisfaction guaranteed
Customer stories
What our clients say
FAQ
Frequently asked questions
Shield water damage restoration — serving Brooklyn, Manhattan, and Queens.
How fast can Shield respond to a water damage emergency in NYC?
Shield targets a 60-minute response for water damage emergencies across Brooklyn, Manhattan, and Queens. Our crews are dispatched 24/7, 365 days a year, and arrive with extraction and drying equipment ready to start mitigation immediately.
Is Shield available 24 hours a day for water damage?
Yes. Shield Water Damage Restoration is available 24 hours a day, 7 days a week, 365 days a year. We answer the phone live — no voicemail — and dispatch crews for night, weekend, and holiday emergencies throughout NYC.
What should I do while waiting for the water damage team to arrive?
If it is safe, shut off the main water supply for a burst pipe. Move valuables and electronics to higher ground, avoid standing water because of electrical hazards, do not use fans on sewage-contaminated water, and take photos of the damage for your insurance claim. Your safety comes first.
What do I do if a pipe bursts in my NYC apartment?
Shut off the water at the main or apartment valve if you can, then call Shield immediately. In a multi-unit building, notify building management so they can isolate the riser. Move belongings away from the leak, place buckets or towels to limit spread, and avoid electrical outlets near the water. Our team handles extraction, drying, and coordination with the building.
Does Shield work with insurance companies?
Yes. Shield works with all major insurance carriers in New York. We document damage thoroughly with moisture readings and photos, provide detailed reports, and help guide you through the claims process so nothing important is missed.
Will Shield help with my water damage insurance claim?
Yes. We provide documentation your carrier needs, including scope of damage, moisture maps, drying logs, and a written estimate. We can communicate directly with your adjuster and attend the on-site inspection when scheduled.
Emergency Response
(646) 921-5667