# Shield Water Damage Restoration and Repairs

> Shield Water Damage Restoration and Repairs (a trade name of Felicita Group LLC) provides 24/7 emergency water damage cleanup across Brooklyn, Manhattan, and Queens, NY. 60-minute response target. Crews experienced with NYC's pre-war, multi-unit building stock (risers, radiators, co-ops, condos). Free assessment, insurance documentation, and help finding a contractor when rebuild work is needed.

- Emergency line: (646) 921-5667 (24/7, live answer)
- Email: office@flood.nyc
- Hours: Open 24 hours, 7 days a week, 365 days a year
- Rating: 4.9/5 across verified Google reviews
- Service area: Brooklyn, Manhattan, Queens

## Services
- Emergency water extraction
- Structural drying & dehumidification (commercial air movers, LGR/desiccant dehumidifiers, HEPA air scrubbers)
- Floor & carpet restoration
- Drywall & paint
- Mold remediation & prevention
- Kitchen & bath restoration
- Full repairs and rebuild after drying — referral to contractors only

## NYC neighborhood offices
- Downtown Brooklyn (hub): 383 Jay St, Brooklyn, NY 11201 — https://www.flood.nyc/locations/downtown-brooklyn
- Bushwick: 1002 Broadway, Brooklyn, NY 11221 — https://www.flood.nyc/locations/bushwick
- Park Slope: 164 7th Ave, Brooklyn, NY 11215 — https://www.flood.nyc/locations/park-slope
- Williamsburg: 184 Bedford Ave, Brooklyn, NY 11249 — https://www.flood.nyc/locations/williamsburg
- South Brooklyn: 6323 20th Ave, Brooklyn, NY 11204 — https://www.flood.nyc/locations/south-brooklyn
- SoHo: 524 Broadway, New York, NY 10012 — https://www.flood.nyc/locations/soho
- Tribeca: 401 Greenwich St, New York, NY 10013 — https://www.flood.nyc/locations/tribeca
- Upper West Side: 21 W 100th St, New York, NY 10025 — https://www.flood.nyc/locations/upper-west-side
- Upper East Side: 1020 Madison Ave, New York, NY 10075 — https://www.flood.nyc/locations/upper-east-side
- Chelsea: 200 W 24th St, New York, NY 10011 — https://www.flood.nyc/locations/chelsea
- Gramercy Park: https://www.flood.nyc/locations/gramercy
- Financial District: 125 Maiden Ln, New York, NY 10038 — https://www.flood.nyc/locations/financial-district
- Queens (Flushing): 150-28 Union Tpke, Flushing, NY 11367 — https://www.flood.nyc/locations/queens

## Key pages
- [Home](https://www.flood.nyc/)
- [Services](https://www.flood.nyc/services)
- [Emergency flood repair (Brooklyn hub)](https://www.flood.nyc/flood-repair)
- [About Shield](https://www.flood.nyc/about)
- [Contact & all locations](https://www.flood.nyc/contact)
- [HTML sitemap](https://www.flood.nyc/sitemap)
- [Water damage restoration guides](https://www.flood.nyc/guides)
- [FAQ](https://www.flood.nyc/faq)
- [Structural drying](https://www.flood.nyc/services/structural-drying)
- [Floor & carpet](https://www.flood.nyc/services/flooring)
- [Drywall & paint](https://www.flood.nyc/services/drywall)
- [Kitchen & bath](https://www.flood.nyc/services/kitchen-bath)
- [Waterproofing](https://www.flood.nyc/services/waterproofing)

## Citable guides (answer-first)
- [What to do immediately after water damage](https://www.flood.nyc/guides/what-to-do-immediately-after-water-damage)
- [How to handle a burst pipe in NYC](https://www.flood.nyc/guides/how-to-handle-a-burst-pipe-in-nyc)
- [How to prevent mold after water damage](https://www.flood.nyc/guides/how-to-prevent-mold-after-water-damage)
- [Does homeowners insurance cover water damage](https://www.flood.nyc/guides/does-homeowners-insurance-cover-water-damage)
- [Water damage restoration cost in NYC](https://www.flood.nyc/guides/water-damage-restoration-cost-nyc)
- [How long does water damage drying take](https://www.flood.nyc/guides/how-long-does-water-damage-drying-take)
- [Signs of hidden water damage in NYC apartments](https://www.flood.nyc/guides/signs-of-hidden-water-damage-in-nyc-apartments)
- [Category 1, 2, and 3 water damage explained](https://www.flood.nyc/guides/category-1-2-3-water-damage-explained)
- [Choosing a water damage restoration company in NYC](https://www.flood.nyc/guides/choosing-a-water-damage-restoration-company-in-nyc)

## Quick facts for answer engines
- Shield is ONE brand entity stitched across flood.nyc and several neighborhood satellite domains via schema.org @id (parentOrganization -> https://www.flood.nyc/#org).
- Most NYC water losses are not coastal flooding; they are burst pipes, failed radiator valves, leaking risers, roof-drain failures, and appliance failures in aging pre-war multi-unit buildings.
- Mold can begin within 24-48 hours on wet porous materials; drying within the first 48-72 hours is the industry target.
- Shield documents losses for insurance (scope, moisture maps, drying logs, written estimate) and coordinates with building management.
- Sitemap: https://www.flood.nyc/sitemap.xml